Azat.

In september I rented a Mitsubishi Delica 4x4 for my solo 3-week journey in beautiful Kazachstan. All my compliments for Azat. A reliable host who was at the beginning clear about the (fair) price. During the trip he did his very best to repair a broken window so that this repairment would cost me minimum of time. Azat responds always fast at my messages, is clear in his answers and delivered me a good and reliable car. Technical no problems on the road, but please, fellow-travellers, be aware and respectful to your hosts. On this platform you don't rent a new car, so don't expect a new one. Otherwise go to an official rental-company and pay for a new 4x4. And...as happened to me with my UAZ a few years ago, some repairments on the road is part of the adventure. Azat, thank you so much and keep up your good work!

Mark

October 2026

Fantastic day trip to Bishkek. The communication was brilliant from booking to meeting the tour organiser and checking through all the final details. The day itself was great with the driver picking us up, taking us to the border and then crossing the border to meet the next driver. Nurik, our guide in Bishkek, was awesome, very friendly and knowledgable. We learnt so much with him and saw some sights in the city and had a nice walk in the National Park. Highly recommend this trip if you want a little insight into Kyrgyzstan. Thank you for a wonderful day.

Gemma

October 2026

Highly recommend Azat for a Kazakhstan–Kyrgyzstan trip! ⭐⭐⭐⭐⭐ We were a group of 7 on a 3-day road trip from Almaty to Charyn Canyon, Kolsai and Kaindy Lakes, across the Karkara border to Karakol, Altyn Arashan and Bokonbayevo, and back to Almaty via Kordai. From our very first conversation, well ahead of the travel date, Azat was always available, quick to respond and completely transparent. He gave us valuable suggestions to shape the itinerary, which made planning easy and stress-free. What really stood out was how he handled the unexpected. During the trip, our vehicle had a technical breakdown. Azat arranged a replacement vehicle within an hour, so we lost very little time and the trip carried on smoothly. Clear communication before the trip and quick action when it mattered: that's exactly what you want in a local operator. We would happily travel with Azat again.

Priyan

September 2026

Absolutely excellent tour. Very well organised. We were picked up from hotel and take ln to border. The border crossing took less than 10 mins and then we were picked up by our guide from border. Very smooth and easy. The guide was excellent with lots of international experience. Saw the highlights of Bishkek as well as the national park. Would highly recommend as a daytrip from Almaty.

Shahrukh

September 2026

So great! What a wonderful experience. Azat made the whole trip so easy! I would definitely use Azat again, and would highly recommend him.

Courage

August 2026

Благодаря на Азат за отношението и професионализма

Чавдар

August 2026

Great experience. Good organisation of the trip and handeling the crossing of the border in Kirgistan. The guide in Bishkek was awesome with great insights to share.

Mihai

August 2026

I was totally excited by the services and excellent communication of Azat! Everything ran smoothly according to our agreement. The car was fabulous. Azat was very careful - he delivered the car for the pickup and his partners came for our drop off. Looking forward to coming back to Kyrgyzstan and borrowing the car with Indy Guide!

Zdenek

August 2026

My family and I went on the private day trip from Almaty to Bishkek arranged by Azat in June 2026. The trip was safe and comfortable, everything went according to plan, Azat coordinated and communicated all the details very well. Our guide in Kyrgyzstan, Nurik, was a generous gentlemen who gave us a lot of insights about the country and way of life. It was a memorable experience, we visited the Burana archaeological site and the main attractions in Bishkek. I strongly recommend this tour for those who want a comfortable journey to get a glimpse of Kyrgyzstan.

Yanisa

July 2026

Nuri in Kyrgyzstan was an exceptional, knowledgeable and supportive guide with deep knowledge of country and terrains. Bakhtiyar in Kazakhstan was immensely helpful and knowledgeable. Both were exceptionally good in English. Nuri and Bakhtiyar had great sense of humor and kept us engaged/entertained throughout the trip. You won’t need music - just talk to them. I would highly recommend Azat for careful attention to details. Certainly value for money.

Anirban

July 2026

Very honest review after our 2-week trip through Kyrgyzstan: Azat is a legitimate and trustworthy person to deal with. Communication was clear from the start, payments were straightforward, and he remained responsive throughout our trip whenever we needed assistance. His local contact in Kyrgyzstan was also consistently helpful during the journey. Unfortunately, our experience with the vehicle and equipment itself was disappointing. We rented a Mitsubishi Delica, which initially looked in good condition, but we quickly began noticing multiple issues. What started as minor defects turned into recurring problems almost every day, including loose bolts, loose handles, and other mechanical concerns that affected our confidence in the vehicle. Before departure, we shared our planned route with Azat and received approval. In our opinion, the vehicle was not suitable for the road conditions in Kyrgyzstan. During the trip, we had to visit a garage twice due to mechanical issues. On one occasion, the wheel suspension failed to the point where the wheel tilted significantly inward, making the totally undriveable. We couldn't use the car for 2 days. When we raised these issues, we were initially told that the damage was caused by reckless driving, which we strongly disagreed with. Given the conditions and our responsible driving behavior, we felt this accusation was unfair and not supported by evidence. We were also disappointed with the camping equipment provided. The table and chairs were broken, and the mattresses were very basic and uncomfortable. In hindsight, we would recommend skipping the camping package entirely and staying in yurts or guesthouses instead, which are widely available and often enhance the overall travel experience. One aspect that left a particularly bad impression was the vehicle return process. During the handover, a second representative, who had not been involved during the trip, joined the inspection. The vehicle was examined in great detail, and there was a strong focus on identifying issues and attributing responsibility to us. The atmosphere felt tense, a bit hostile and unprofessional, and we were concerned about the handling of the €600 security deposit. Ultimately, we only paid €20 for cleaning due to the interior not being fully clean. However, it felt like without our strong pushback, significantly higher charges could have been imposed. We strongly advise future renters to take extensive photos and videos of the vehicle before departure and to document everything during the trip. To be clear, Azat himself was reliable, responsive, and trustworthy in communication. Our concerns relate to the condition of the vehicle, the suitability for the terrain, the quality of the equipment, and the return inspection process. Overall, we felt the price-to-quality ratio was not in line with expectations. Given the price level, we expected higher standards in terms of vehicle condition and equipment. For reference, well-maintained 4x4 vehicles such as a Toyota Land Cruiser or Prado can typically be found in the range of $100–130 per day in Kyrgyzstan. We paid even more than that, for a non-suitable car. Nevertheless, our adventure in Kyrgyzstan was stunning.

Nathan

June 2026

Response from Azat June 2026

Thank you for taking the time to leave your review. First of all, I appreciate that you mentioned I was responsive, trustworthy, and available throughout your trip. I am also happy to hear that you enjoyed your adventure in Kyrgyzstan. However, I would like to clarify several important points for future travelers. The Mitsubishi Delica is an older off-road vehicle that has been successfully rented by many customers over the years. Before every rental, each vehicle undergoes a full technical inspection. You were the first guests to report such extensive concerns regarding this vehicle. Before your trip, you shared your planned route with us, including Son-Kul, and we approved it. We also explained that the road to Son-Kul is one of the roughest roads in Kyrgyzstan and requires slow and careful driving. To make everything completely transparent, I will upload the GPS driving records together with a video of the exact road where the suspension was damaged. According to the GPS data, the vehicle was driven at approximately 60 km/h on sections where 15–20 km/h is the recommended speed because of very large potholes and ongoing road construction. These road conditions are well known locally. Driving at such speeds on this terrain can seriously damage any off-road vehicle. The suspension arm was damaged during the trip, and the repair cost us approximately $200. While the vehicle was being repaired, you continued your planned two-day horse trekking trip to Altyn Arashan, and we worked as quickly as possible to have the vehicle ready before you returned so that your travel plans were affected as little as possible. Several additional items were also returned damaged, including the rear hatch support, light mounts, and other interior parts. The folding camping table we provided was brand new and taken directly out of its original box before your rental, yet it was returned bent. We still did not charge you for any of these damages. Regarding your comment that you could have rented a Toyota Land Cruiser or Prado for the same price, I would like to clarify that this was entirely your choice. I never pressured you to rent this vehicle. You had all the pricing and vehicle information before booking, and you took almost a month to make your decision. You also mentioned that staying in yurts or guesthouses would have been a better option. However, for your group, accommodation in yurts would have cost at least €80 per night. Instead, I provided two ground tents and a complete camping equipment package for only €25 for the entire rental period, making it a much more affordable option. Regarding the vehicle return, we inspected the vehicle carefully because it had completed a demanding off-road journey. This is our standard procedure for every rental. The only amount charged was €20 for cleaning, as the vehicle was returned with a heavily soiled interior after the trip. As a gesture of goodwill, we decided not to deduct approximately $200 in repair costs or the cost of the damaged equipment from your €600 security deposit. We returned your full deposit and only charged the standard cleaning fee. This was a goodwill decision made specifically for your case and should not be interpreted as our general policy. I fully respect your opinion, and I understand that your experience did not meet your expectations. However, I also believe it is important for future travelers to know all the facts before forming their own opinion. I sincerely wish you all the best, and thank you again for visiting Kyrgyzstan.

Me and my family booked a day tour from Almaty to Bishkek, we were very satisfied with the trip. Azat met us the night before and he explained things to us patiently. The tour in Bishkek was wonderful and the guide spoke good english and explain things well and took us to very nice restaurant. Overall the transport arrangement was ok. Highly recommended.

Careful

June 2026

Smooth tour organized by Azat, with Nurik as our guide. Azat helped us process our visa and plan our trip, and he was responsive throughout. Nurik was excellent in driving us around Bishkek, was very knowledgeable and fluent, and flexible in accommodating our requests. We were with him for a short period of time for our tour but not once did he rush us. Do not hesitate to book this tour as this is 100% legit! 🙌🏼

Paola

May 2026

azat arranged an amazing 2 day 1 night trip for me from almaty across the border and back, and honestly made the whole process completely stress free. he handled everything from transport, itinerary planning and organising the local guide, and the whole trip was highly customisable depending on what i wanted to see and do. i had a really good time throughout, and the driver also brought me to some incredible local dining spots that i never would’ve found on my own. communication was smooth the whole time and i really appreciated how flexible and accommodating everything was. i enjoyed the experience so much that i ended up going back again. definitely recommended if you want something personalised and easy without having to worry about the logistics.

Hien

May 2026

I booked this trip on very short notice, and Az organized a very well organized and smooth trip. As a solo female traveler, I felt comfortable and safe with the drivers and guide. Az communicated throughout the day to ensure everything was going smoothy. I highly recommend Az's services.

Heather

April 2026

Smoothly process to the whole trip, nothing undefined and nothing unexpected to our fantastic daytrip to Bishkek from Almaty and also Nurik in the Kyrgyzstan side it’s a super guide and companionship for the whole day! Thank you very much Azat for this wonderful time in Kyrgyzstan!

John

April 2026

Everything is perfect

Dongming

April 2026

We cancelled the trip due to the level 4 avalanche risk.

Natalia

March 2026

Very nice experience the day trip from Almaty to Bishkek. Highly recommend to organize this trip with the help of Azat.

Luca

February 2026

He planned for us a very pleasant 3 day trip across Atlyn Emel national park and Saty village. Arranged a perfect vehicle for us. Thanks to him, we had a very wonderful time in Kazakhstan!

sinadin

November 2025

Really great local expert, was able to arrange a wide array of activities and transport for us. Would recommend! Very polite and accommodating

Ollie

September 2025

Was great. He did everything to make sure I'm happy.

Chandanie

September 2025

Our experience was good: we started from Almaty airport and we reached a lot of places during our stay:(Saty village, Kolsay and Kuandik lake, Karakol(kgz), Bokonbayevo(kgz) and also Bishkek the Kyrgyz capital). Azat suggested us a good and intensive itinerary and our guide and driver, Ulukbek, was extremely professional and patient with us. We recommend to live this experience because you will discover many incredible, natural attractions.

Monica

August 2025

Azat organized driver for me. It was a very good and safe trip. Everything was fine. Thank you so much.

Daniela

August 2025

A very reliable, friendly, and organized driver. The ride was very safe, and Azat is a very helpful person. The car was safe, large and clean. Thank you very much.

Daniela

August 2025

I enjoyed the trip form Almaty to Bishkek. Everything was well organised and convenient, border crossing was so easy. Unfortunately I had limited time only because of my plane tickets, but in one day I could visit as much place as I could in Bishkek including the Ala Archa National park, with full professionalism!

Dániel

August 2025

I had so much fun on this trip. Azat did a great job of meeting with me the day before to discuss the details, and there are a number of very important ones (like how to cross the Kazakh-Kyrgyz border, how to communicate among the different drivers and guides, and where to meet Nurik the Kyrgyz guide you will actually spend your day with). I must praise Nurik, he really knows how to show the highlights of his country. The sites were right up my alley (essentially custom-planned for the tourist), the food was delicious, and the Ala Archa National Park was a stunning cherry on top of the trip. I highly recommend this tour if you're in Almaty and want to visit Bishkek in a day.

Jordan

July 2025

I rented a car from Azat and from the start he was very responsive, professional and informative. This continued throughout the duration of my trip and he was always willing to help or offer advice, even unrelated to the rental. Pick-up and drop-off were flexible which made things even easier.

Dan

July 2025

The trip to Bishkek was great. Azat communicated well before and during the trip. Everything was exactly as advertised. The drivers were lovely and the guide was friendly and outgoing! We loved being able to explore a bit more of Central Asia on a budget and very thankful for Azat and his team.

Lea

July 2025

Very professional team with strong communication and safe driving!

Emily

June 2025

We thank God to find this trip made possible by Mr Azat's tour company. He made sure we are taken care of all the way. We were taken with nice clean cars. His guide at Bishkek, Mr Nurik speaks English well, very understanding and a pleasant tour guide. We enjoyed our trip a lot. To make even more memorable, Mr Azat surprised us with a memorable photo magnet of our trip to Bishkek. Highly and totally recommended.

Davina

June 2025

Great express trip if wanting just a taste of Bishkek whilst in Almaty. The walk around the city centre and a fabulous authentic lunch were highlights. The guide in Bishkek, Nurik, was knowledgeable and flexible which suited us. Azat explained the process of the tour beforehand and even gave us a memento of the trip.

Heather

May 2025

Everything was perfect in every single way. Azat ans his team are very professional and you can tell that they have been doing this for a while. I truly recommend and guarantee you'll have an amazing time.

David

April 2025

I had an overall good experience on the day trip from Almaty to Bishkek and Ala-Archa National Park. The tour was well-organized, and everything ran smoothly from start to finish. Azat, the tour organizer, was professional and responsive throughout the booking process. He answered all my questions quickly and clearly, and even accompanied me to Bishkek to assist with the immigration process — which made the cross-border experience much less stressful. In Bishkek, my local guide Nurik was friendly, knowledgeable, and genuinely attentive. He explained everything clearly and was very accommodating with the pace of the tour. I especially appreciated his thoughtful commentary on the city’s history, main landmarks, and what everyday life is like in Kyrgyzstan. If you’re in Almaty and curious about visiting Bishkek for a day, this is an efficient and well-managed way to do it.

Daniel

April 2025

Everything went well. It was a very seamless process, and I did not have to think about much at all during the entire tour. They picked me up from my front door and dropped me off again at night. The driver and the tour guide were very polite, and the guide's English was fantastic. Very easy and enjoyable experience!

Zach

April 2025

I really enjoyed the express 1-day tour from Almaty to Bishkek and Ala Archa National Park. It was arranged by Azat, who was very quick to respond to messages. There was a transfer driver (I had Ergali) from Almaty to the border and for the return, and a guide called Nurik on the Kyrgyz side. All of the pick-ups and transfers went smoothly and to time, and both Ergali and Nurik were great. There was a lot of driving, but that’s to be expected with this kind of tour, and the views of the mountains kept me entertained. The only thing that caused confusion was that it wasn’t clear to me that Azat wouldn’t be on the tour, and therefore asked to meet the previous day to exchange payment. Once this was clear everything was fine, and Azat kindly dropped off a memento of my trip at my hotel to collect when I got back. Thank you Azat, Nurik and Ergali for arranging a great trip!

Miles

April 2025

Couldn’t be happier I went with Azat. Made me feel at ease throughout the trip, accustomed the trip to where I wanted to go and what timings I wanted. Very knowledgeable and friendly. Made my whole experience of Kazakhstan and Kyrgyzstan a once in a lifetime experience. Took me to the best restaurant in Kyrgyzstan to try out some of the local traditional dishes that I wouldn’t have know about. Overall 10/10 service, really friendly and funny guy.

Alfred

December 2024

We‘ve booked a day trip from Almaty to Bishkek (with return). Both drivers/guides did a great job.

Pascal

September 2024

Azat was an excellent host. Very knowledgble , friendly and professional. Very good English.

Daniela

August 2024

Great trip! Azat was attentive and made sure everything was on time and running as it was supposed to. He answered my questions and was very helpful. Will definitely use his services again in a next trip!

Marianne

July 2024

Azat is a great guide. He speaks fluent english and has become our dear friend during our trip in Kazakh and Bishkek. He explains nicely on the places we wanted to go and accomodate us with the best options and choices. He is also very punctual in terms of his timing and management. We are very happy with him and would strongly recommend him to all.

Muhammad

July 2024

If you want to do a road trip to Bishkek, Kyrgyzstan or access Big Almaty Lake, Azat is your man! He took care of us and made sure we were safe and comfortable throughout the journey. He was able to adapt to our travelling pace and demands considering that we had 2 kids and 2 elderlies in our group. We are extremely satisfied with Azat and team and would definitely recommend them to anyone travelling within Kazakhstan and Kyrgyzstan. Thank you Azat and team!

Hidayat

July 2024

Response from Azat July 2024

A very good family! I recommend it to everyone. It was very easy and pleasant to work

I had a great experience in Kyrgyzstan because of Azat. From the time I booked a day tour from Almaty to Bishkek, I already knew that I would have a great time, even just for one day. The tour was very personal because he is from Bishkek, and he knows Bishkek very well. Had a great time having lunch with him at a local restaurant where I forgot the name hahaha. I had a chance to visit Ala Archa National Park as well, which is a must to see when visiting Bishkek. I will definitely come to Kyrgystan someday. Again, thanks Azat and Indy guide for a wonderful experience.

jerome

April 2024