Marlis.

I have been engaged in travel industry since 1999 at different positions (air travel reservation and ticketing manager, HR Manager, Total Quality Manager, Sales Manager, Tour Guide, Tour Leader). Since May 2023 I'm cooperating with G Adventures as a Chief Experience Officer leading groups of 15 people in Kyrgyzstan and Kazakhstan. In 2023 I have guided about 200 travellers for 100 days in total. My average NPS (Net Promoter Score) is over 50 and overall average score is 9.18/10 (Communication, Enthusiasm, Local Knowledge, Insight, Management, Professionalism).