Islam took us on a 12 day tour of Kazakhstan and Kyrgyzstan. He customised our tour to suit what we wanted to do and made changes to suit weather conditions. We had an incredible time around both beautiful countries and were happy to have such a knowledgeable, energetic and kind guide. Thank you Islam! We hope to return soon!
We booked an 11 days Tour with Islam. We had a good communication with him about the trip and he was flexible about the changes we need. We didn`t get Islam as guide, but another guide and driver was arranged. They - Timm and Dimitri - were brilliant. They took good care of us, showed us a lot of the real Kyrgyzstan. The were polite, friendly, helpful and was passionated about their job. We can recommend Islam as touroperator and especially the guide and driver.
I booked a tour with Islam but did not get a tour with Islam - another tour came up that he was more interested in so he passed me on to someone else who passed me on to someone else. Even though the guide and driver I did get were excellent, they were not who I expected or paid for. I was not told of the changes beforehand, just a day before, and Islam stopped answering any emails or texts once I started asking about specifics. Plus, I was charged for a single room when I was forced to share one. Our last hotel did not have reservations for us as he had cancelled them for some reason. Luckily, rooms were available anyway. Overall the entire booking experience with Islam was terrible and it soured the entire trip. I do not recommend booking with him through this, or any other site.
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