Reviews
★★★★
Me and my girlfriend booked Surgey for 13-23 August 2026 after speaking with him, so we were sure about his availability so we could book airplane tickets. He confirmed that we could do a trip with him from 15-22 August, so we booked our tickets to Almaty from Cyprus and we paid the 10% deposit to indyguide
This happened 2,5 - 3 months before our trip.
As the trip was approaching I was sending him messages on whats app to coordinate our trip and to have the itinerary of our tour. He was telling me that he’ll send later. I was patiently waiting for his answer. He didn’t answer so I sent him another message. This happened 3 times. When we were 2 weeks before our flight I told him that he HAS to answer because we needed a guide for our trip! He told me that his programme was fully booked and double booked with other groups! I confronted him as he told me that he was available those dates!
We desperately needed a guide so Surgey found us another guide, a friend of his so we could do the tour with him. We didn’t actually had a choice and we confirmed to do the tour with Adil, the new guide.
Unfortunately Adil knew very basic English so we could not be fluent with our conversation and we were very much depended on the google translate. That was ok but we had firstly booked the tour with Surgey who knew English and I paid that pricetag anyway.
Our guide, Adil, was really very helpful and together we made the itinerary pretty easily. He was very skilled, as he was driving safely on the hard roads. Always willing to change the programme on the spot and very kind and patient. We had a flat tyre twice and he fixed everything! We even helped other people whose car tyres were burst! His 4x4 car was well equipped with spare tyre, cooling box, drone for photos and videos and the seats were very comfortable.
He was so funny and every night he lighted up the shisha for us!
He was making all the arrangements and conversations with the guest houses and he always arranged proper food for my vegetarian girlfriend.
During one of the many hikes he helped my girlfriend climb as she was stuck in a very steep hill!
Overall despite our communication with Surgey (thus the 4 stars) Adil was the perfect guide for our trip. Having said that, we recognise that the communication in general is difficult, even if you speak the language, as there are some cultural differences between the way we are used to communicate and the way Kazakh people do. At some level we understand that so we did not have many expectations on that level.
I post some photos with us and Adil and of course the burst tyre!
★★★★★
Thanks for everything Sergey!!!
★★★★★
Sergey was an excellent guide and driver! He took us on some crazy roads to some hard-to-reach locations and made the adventure feel safe, while providing interesting information along the way. 10/10 recommend!!
★★★★★
We had a very good time with Sergey, he was super professional and helped us in everything. He is one of the most skilled guide in Kazakistan, knowing the most beautiful an less turistic places. He accommodated our requests with availability and kindness.
★★★★★
Sergey is the best.
Our trip was customized to our liking and Sergei went all out to make it the best possible. During the trip he checked in if we were okay and adjusted the intensity too our level. This made it so that we saw more than initially expected. Within a few hours he know what we liked and made some great additions to the days together,
If you are looking for a driving & guide in one, Sergei is the guy!
★★★★
Our tour guide in Kazakhstan was excellent! A skilled and fast driver, he ensured we reached every destination on time or even earlier. He explained each site, the local food, and cultural details along the way, making the journey informative and enjoyable. The stay at Saty Village was in a lovely home with amazing food, adding to the great experience.
★★★★★
Sergey's services was just perfect for what we needed during our long layover tour of Almaty. He was easy to communicate with and offered us the best value for money. He met us at the appointed time at the airport and was thoughtful enough to bring us an additional outer layer of warm clothes (just in case). He planned our day so we were able to make the most of the layover, visiting Chimbulak and the highlights of Almaty city. He gladly took great pictures of the four of us and was flexible to our needs. He has an easy way about him while being respectful and courteous and we were lucky to have him be our friend and guide in Almaty!
★★★★★
We had an amazing day with Sergey!
★★★★★
I highly recommend using Sergey’s services - everything was organized perfectly 😃 The journey through the steppes of Kazakhstan was incredible - thank you so much 🫶
★★★★★
Sergey is a great guide! He was very knowledgeable and gave us options the whole trip. Book him immediately if you want a great tour.
★★★★★
We enjoyed our trip with Sergey.
While he lists English as one of his languages, most of the communication is through Google Translate. It works but does pose some restrictions.
What came as a bit of a surprise (and a first for us in 40 years of independent travel) was that with the base pricing of the trip we also had to pay for Sergey's food and lodging (not just our own as was expected). This was not very clear during the booking process.
The trip itself was great fun and included everything as promised.
Recommended as a guide!
★★★★★
Sergey was an amazing tour guide with full of passion! He is one of the most experienced guides in this industry, thus, everything was under control. He actively used Google Translator to explain the details of the area and facts related to the trip in English. I highly recommend him and will ask him to be my tour guide again if I have a next trip.
★★★★★
Sergey was absolutely fantastic! He's an excellent driver, we felt very safe during our trip and he's also very knowledgeable about the area. Travelling with young children can be a challenge but he was able to adjust our itinerary accordingly to make sure everyone has a good time. We have no hesitation returning to him for our future adventures in Central Asia. Highly recommend his services!
★★★★★
I traveled Kazakhstan and Kyrgyzstan for 10 days with Sergey as a guide. Every day was a series of amazing, fantastic, and great. This region cannot be experienced even a tenth of its charm without a guide. Sergey is the best guide, knows everything and is respected by his fellow guides. I am convinced that a trip worth spending money on is with Sergey.
★★★
They suddenly stopped replying . I think that they were not professional.
★★★★★
Sergey was the best guide we could ever have had! He brought us through all possible terrains Central Asia has to offer- desserts, snow-capped mountains, lakes, fields! Beyond being a skilful driver, he is also a knowledgable, flexible, attentive and witty guide. He took care of us like his own children :') An unforgettable experience that left me in tears when we had to leave... Sergei we will miss you!
★★★★★
Sergey is a very experienced and great guide. He showed us all the places we wanted and arranged the stops in case we have been interested in making photos. Very helpful and friendly - we can definitely recommend! :)
★★★★★
Great guide! On time, flexible and great communication. Would recommend Sergei to others!
everything went very well
★★★★★
guide was kind and comfortable trip, thanks~
★★★★★
Sergei is an amazing driver, a very nice and professional guide, very helpful and patient. I had a very good time, he showed me amazing places with no tourists at all, and I loved that! I will definitely call him again when I come back to Kazakhstan!! :)
★★★★
We had a great time during our trip. He's not fluent in English but he tries his best to explain to us more about the sites. We felt safe during the trip and so far everything went smoothly. Thank you Sergey!
★★★★★
Sergey is a wonderful guide, very experimented, and super kind!
As a woman travelling alone, I felt very well and safe with him.
He gave me the opportunity to discover extraordinary places around Almaty, thanks to his impressive knowledge of his country.
I preciously keep his personal data because I will certainly come back to Almaty!
Thank you for everything Sergey and see you soon!
★★★★★
Incredible tour with Sergey! First of all, very good and easy communication, Sergey replies very quickly!
Regarding the tour, it was FANTASTIC! Sergey drives very well and carefully. He explains interesting things/places during the trip.
He proposed an extra place to see, an amazing surprise not initially planned!
He is very considerate, proposes to take photos, to stop if necessary.
I am very happy to have another trip planned with Sergey on next week!
In summary, I warmly recommend Sergey for a tour in Almaty region, you won’t be disappointed!
★★★★★
We had an incredible trip with Sergey! His driving and off-roading were superb and he tailored the trip to our hiking/cultural interests. We did have to speak a little through a translator app but it really wasn't an issue. He went above and beyond to make the trip memorable. If we are able to come back, we would definitely take another tour with Sergey again.
my favorite tourists from USA
★★★★★
Everything was Good. Thank you
J
★★★★★
Sergey is a very genuine and professional guide. You can definitely trust and rely on him. I’d like to book other tours with him in the future.
H
★★★★★
Sergey was wonderful! He was able to take me from Almaty to Khorgos and back with just an hour`s notice. He is a great guide and very safe driver with a comfortable Nissan Patrol. I highly recommend him!
D
★★★★★
We spent 4 great days with Nyrland. He is a fanatastic driver, we enjoyed all moments of the trip.
Thank you for guiding and driving us.
P
★★★★★
The trip was amazing, one of the reasons I am coming back to Kazachstan again this summer. Sergey was very attentive and helpful although a bit of a language barrier. Experienced driver and guide, you will be all the time in good hands.
N
★★★★★
We enjoyed the trip very much. Everything went smoothly. Thank you!
T
★★★★★
Great 2-day trip to the Charyn Canyon and the lakes. Thank you Sergey for organising everything!
B
★★★★★
It was excellent. My first two days in Kazakhstan were two trips organised by Sergey - Charyn Canyon and Big Almaty Lake. He can communicate well in English and gave me a great welcome to the country.
P
★★★★★
BEST GUIDE IN KAZAKHSTAN!!! 10/10!!! Sergey is an amazing guide, has very good English and speaks some pretty decent French. His vehicle is an absolute beast, and excellent for off-roading. He has tons of connections, and can help you find a place to stay, eat great food, and is a genuinely caring and attentive man who makes the adventure travel experience outstanding. He’s also got lots of suggestions and knows places/people the guidebooks/forums don’t mention.
I would HIGHLY recommend Sergey, he is worth every single dollar!
P
★★★★★
Sergey organised an exciting five days trip for us in the south-east of Kazakhstan. He is a very good driver, he is very organised, very calm, and we trusted him from the beginning to the end. He is always ready to adapt and always made sure that we were having a good time. Sergey has the perfect car for an off-road adventure and we will definitely organise another trip in the region with him. Thank you for this great trip!
M
★★★★★
Everything went very well in our tour with Sergey. He is very knowledgeable and experienced as a guide and his vehicle is definitely up to the job of driving in the Kazakh and Kyrgyz mountains. Everything was well organised and ran very smoothly. We would happily recommend Sergey to anyone looking for a reliable guide for the region.
D
★★★★★
Sergey was an amazing guide who was very accommodating and attentive. His experience was evident as he navigated the roads with his trusty four-wheel drive van. My wife and I have five young children, and Sergey helped them to have an amazing experience. Kaindy Lake, Kolsai Lake, and the homestay in the village Saty, complete with traditional Kazakh cooking that included delicious manty, were all just amazing. The highlight for our family was Charyn canyon. It was simply incredible. I highly recommend Sergey as the tour he provided was just amazing. If you really want to experience some of the best that Kazakhstan has to offer, go with Sergey and you will not be disappointed!
K
★★★★★
Everything went really well. Communication with Sergey was very easy, he planned the 2 days trip thoughtfully. Our driver Pavel spoke some words German, no English but communication was no problem at all as he was very attentive, accommodative, considerate, experienced and friendly. The road (?) was partly really rougn, but he was a great driver and the car was a very good one (plus comfortable), too. We stayed a night a Kamays guesthouse which is highly recommended, too. Thank you, Sergey!
M
★★★★★
Sergey was a great guide! Nothing to complain.
Picked me up at the land border between Kazakhstan and Kyrgstan and from there we did a 3 day-2 night tour. Very good driver and was very open to any suggestion in the tour. Also was very helpful with requests – I wanted to drive an old Lada and he arranged it easily. The car was perfect for the road conditions. Guesthouse was very clean and people there were also very nice.
I definitely recommend Sergey as a guide.
L
★★★★★
We were on a 3 day tour with Sergey from Almaty to Karakol. We had a rough idea what we wanted to do and see, and Sergey arranged an excellent itinerary for us. He is very knowledgeable about the area, showed us some wonderful spots off the beaten track, and is a safe and courteous driver. He is obviously very passionate about the outdoors and was very well prepared for our trip. We had a great time, definitely recommended!
A
★★★★★
We spent several days only my sister and I with the amazing Sergey in August. Honestly, if you`re looking for a proper guide who is not afraid of showing you the real country and its hidden landscapes, you definitely have to book Sergey as your guide. We had an amazing trip thanks to him : Sergey is adventurous, fearless, funny and takes good care of your needs. He perfectly planned hikings, breaks and visits of some unknown small cities. You will discover the country not from the tourist eyes but from the kazakh point of view. And he`s a good cook if you chose the tent`s option :) I will definitely recommand you his services !
B
★★★★★
Used rather old and uncomfortable replacement vans as his better ones were supposedly out of service. No compensation offered. Other than that: service fine and Charyn is an awesome place to visit nevertheless.
U
★★★★★
Sergey recommended us different guide, Dorzh. We are group of 6 friens and we traveled with Dorzh for 4 days through Altyn Emel and canyons. Those were our best days in Kazachstan!
Dorzh is real rebel! Traveling with him was adventure, but of the best kind. He quickly understood that we like hiking and special experience, a bit extreme, and he took us to beatiful places, where we could explore the unusual landscape of Altyn Emel and canyons.
He took us to the very top of Aktau, the white mountains, which was probably the most bueatiful experience. We climbed Singing dunes, than discover not only Charyn canyon (place full of tourists), but also all side canyons such as Timerlik, Yellow Canyon and Moon landscape, where we were completely alone!
We slept in tents under stars, always near source of water (rivers, fountains...) - it was very pleasant to have a "bath" after whole dusty day on desert/canyon. Dorzh cooked us the best vegeterian meals we had in Kazachstan - he is great cook, thank you! His porridge for breakfast was unforgetable.
And he helped us to understand that distances in kazachstan are completely different than in Europe = 100km can take a whole day in car and 2km can be 4hours hard hike :) This was valuable lesson. But thanks to his amazing comfortable car and to his driving experience we could manage everything much quicker. Dorzh took us by car even to the places where we would be afraid by foot!
So if you don´t want only to sit in a car but you want to experience the country more by yourself, we really recommend Dorzh for your guide. You´ll have fun, promise :)
T
★★★★★
Sergey is an excellent driver and a very experienced guide. We felt very safe all the time, including on off-road trips and sleeping in the tent he provided us. he speaks English enough to communicate. He is really very helpful. We just didn’t go to one of the of the arranged places (one lake) but we completely understood it was too far away. we had a great and unforgettable time and definitely recommend Sergey as a guide in Kazakhstan!
D
★★★★★
We are a group of 16 people traveling through south Kazahstan for 4 days. Sergey and his team picked us up in Karakol in Kyrgistan and we visited Charyn canyon and Altyn Emel national park. Everything was great, we had a wonderful time and we will definetly come back :-)
N
★★★★★
Tour with Sergey was perfect.
Thank you!
Sergey is a friendly, kind and very professional guide. I recommend everyone to travel with him to discoverer Kazakhstan!
U
★★★★★
Sergey was excellent! He made sure we had the best time, was very helpful and quick during the planning stage, and once we got on the road he was very informative, helped cook and put up the tents, etc. found excellent lunch spots, and was very social with us. Our amazing Kazakhstan experience would not had been the same without him! Tip for non-russian speaking folk, take google translate offline, english>russian, with you to communicate better with everyone, including Sergey. It really helped us bond. WE LOVE SERGEY! <3
M
★★★★★
Sergey is an excellent guide and driver. We felt absolutely safe with him. He gave us a lot of explanations - about monuments, but also about people and traditions in Kazakhstan. His car is big and well equipped. Sergey arrived punctually. He was always prepared to stop for food, toilet or pictures. We can recommend Sergey warm-heartedly.
L
★★★★★
Sergey actually referred us to his employee Victor. Victor is a nice guy and a very good driver. His English is rather limited. This was not a problem for general communication, but it made chatting a bit cumbersome. He is not a good cook and not good at camping, so if you go with him, I would recommend staying at inns.
W
★★★★★
Sergey is a really professional guide and a very experienced driver. Takes care of every single aspect of the tour, and makes you feel at home! Great experience, strongly recommended! Hope to be his guest again in the future.
M
★★★★★
We visited Altyn Emel National Park and Charon Canyon, including camping overnight. Sergei picked us up and drove us to all of the sights that we had requested within the national parks.
He was efficient and managed the details of the trip very well - we had asked to visit several sites and he accommodated our wishes despite it involving long driving times.
With regards the camping, he provided all of the equipment (for sleeping and cooking) and took us to buy food before leaving Almaty. The car was comfortable (although not luxurious) and was well suited to the off-road driving that the trip required.
It is worth noting that Sergei does not speak English beyond a few basic words and so communication was a bit difficult at times. He has a translation app which was very helpful (he could have used it more often I think), but occasionally we missed out on important information due to the language barrier. For example, we did not understand how to make the Singing Sand Dune sing because we did not understand his gestures. Obviously this isn’t a criticism, but worth being aware of. For the Singing Sand Dune we would advise Sergei to maybe print out some instructions in English so that English-speaking visitors get more out of a trip to the dunes.
All in all, the trip was well planned and well supervised (even if, at times, a little more advice/guidance would have been helpful). If you are looking for creature comforts, then this is probably not for you, but if you want a simple, back-to-basics trip with a competent guide (and excellent driver) then I’d thoroughly recommend Sergei.
H
★★★★★
We did a 4-day tour with a group of five people, and I have to say, we could not have had a better guide!!! Sergey knew the area like no other, he could tell us stories, and knew where to go at what time. For example, some roads were blocked because of landslides, and we were worried that we wouldn`t get to see all the landmarks we were supposed to see. He just made up an alternative route, thatwas just as amazing. One day we got stuck becuse the car had a leak in the engine. Sergey got out, told us to wait half an hour, fixed it, and we kept on going without any issues. He is prepared for any situation, is patient, funny, and flexible. He took us to spots that we would have never found without a guide. We all had an absolutely amazing four days and would book another tour without hesitation.
M
★★★★★
He is an excelent guide,very kind and professional.
We had a great time with him!!
We recomend to everybody that wants to visit Almaty!!
D
★★★★★
A great trip! Sergey is a very good guide. Pick up right at the agreed time. Safe and restful drive to the canyon where he professionally presented everything. On the way we stopped at the cheap and tasty place for a dinner. I highly recommend trips with this guide.
Wspaniała wcieczka. Sergiej to bardzo dobry przewodnik. Punktualny przyjazd w umówione miejsce. Bezpieczna i spokojna jazda do kanionu. Na miejscu pokazał wszystko w profesjonalny sposób. Po drodze postój w sprawdzonym i tanim miejscu na obiad. Polecam wycieczki z tym przewodnikiem. 10/10 !!!
T
★★★★★
Kazachstan is a beautiful country with amazing and welcoming people. I recommend everyone to go there and get to know this country better, it’s so worth it. I read a lot of tourists’ opinions and recommendations while I was looking for a good driver. Sergey as a guide and a driver showed us everything that we wanted to see and more. This trip with him was a great and unforgettable adventure. He was well prepared, had everything we needed (off road car, tents etc). In addition while we were traveling he was telling us about the culture and history of Kazachstan, which was great. I learned so much.
If you have any doubts - please don’t. Sergey is an amazing guide! You will fall in love with Kazachstan, I’m sure about that.
E
★★★★★
We had a great journey to Charyn Canyon and Kolsai lakes with Sergey on 16-17 September 2017. He took us to explore the region (Charyn Canyon, Kaindy Lake and Kolsai Lake), experience Kazakh culture and have a really fun time in a cozy guesthouse. Stars we saw in a village were unforgettable: you can see tens of millions of stars.
H
★★★★★
We booked a daytip only a day in advance and were worried it would not be possible to actually do but Sergey responded to our message very quickly and we had a quick call to discuss best day trip from Almaty. He was very flexible but because already on another trip he arranged for his friend Anatoli to take us to Charyn canyon in his awesome 4x4 truck. During the trip we stopped few times to check out few interesting spots and Anatoli was very accommodating in driving off route and off road just for us to take a great picture or to find us locals selling fresh horse milk. On the way back we stopped for dinner at a restaurant where you can catch your own fish, very enjoyable overall.
S
★★★★★
It went really well, well organised and Sergey was a really nice guide :-)
M
★★★★★
At the beginning of August me and my girlfriend had a fantastic 5-day tour with Sergey. We slept in a tent for three nights and stayed for one night in a guest house.
We visited Altyn Emel Park and had a great climb up to the Aktau mountains in Altyn Emel park, climbed up the Singing dune and walked there. We drove and walked through Charyn Canyon and hiked for six hours from Kolsai lake 1 to number 2 and returned to lake 1. Of course we visited Lake Kaindy. The last place we visited was Plateau Assy. An absolutely stunning place!
Sergey is very friendly, a reliable driver and does everything to make sure you have a great time.
We strongly recommend him as a guide!
The 5-day tour has been the best 5 days in Kazakhstan for us.
R
★★★★★
Sergey is a very kind and nice tour. We had enjoyed a great time in Tamgaly Petroglyphs although the weather was very hot.
Sergey是位非常好的導遊,為人親切。對於導覽品質也頗有要求,若你想多了解這塊土地,他會是位不錯的夥伴。
C
★★★★★
We had a 3-day tour with Sergey from Almaty to Charyn Canyon, overnight in Temerlik Canyon in tents, lakes Kolsay and Kaindy, overnight near lake Kaindy in tents and back to Almaty all inclusive. Sergey is a very experienced driver who knows his car, terrain, weather, has lots of useful things with him to solve any situation on the road (not only tents and food, also washing water, sunsheet, repellents etc.). He knows places along the way to get great local dining, he knows people in the area, which is super helpful and made our trip absolutely smooth and care free. We were 6 women so we needed that feeling of safety and Sergey was very good at providing this. I recommend his services to anyone who wants to explore real Kazakhstan and natural beauty of this country.
H
★★★★★
We had a very smooth experience in the process of arranging our trip with Sergey and he was a great guide on our trips to Charyn Canyon as well as Issyk Lake and Turgen Waterfall. We took two day trips out of Almaty starting 8:30AM. Sergey drove well at good speed and we were always made to feel comfortable. We enjoyed the variety he offered, passing by animal markets on the way, a stop for a fresh baked bread from the tandoor oven on the way or jumping on the roof for a small ride once inside the canyon to make it very fun and diverse. He not only provided us with various suggestions for lunch but also listened to what we were after...which was a local normal priced spot with authentic food and thats exactly what we got! delicious shashlik of duck and lamb, traditional noodles and manti. All in all a fair price, nice guide and great experience of Kazakhstan!
L
★★★★★
We were really lucky to be on this tour. Sergey was a wonderful guide and was dedicated, trustworthy and skilful in adventure tours. He brought us to so many beautiful places in Kazakhstan and beyond. At the end of the tour he even went out of the way to arrange a taxi for us to our next destination because we can`t speak Russian. A++
W
★★★★★
We spent 3 days at Sharyn Canyon, Kolsai Lakes and Kaindy Lake with Dorzhi, Sergey`s assistant. Dorzhi is a dynamic, sporty and funny young man, and an excellent cook. His English skills may have to be improved but we managed to comunicate perfectly.
T
★★★★★
We would like to thank our guide Dorje for the fantastic adventure. After the tour it felt like he was not only our guide but also our friend. Its a man with his own style, but to discover the real Kazakhstan its the man you need!
M
★★★★★
We had an excellent trip with Sergey and would definitely recommend him to other travelers. He was on time to pick us up, and throughout the day he was aware of timings to ensure we got enough time in each place. His knowledge of the country was very interesting and informative, and although he doesn`t speak much English, communication was not a problem at all. Sergey catered the trip to what we wanted to do, but was also realistic and gave advice on timings and activities. Thank you Sergey, a great trip!
L
★★★★★
A brilliant day! Sergey took very good care of us all. It was an excellent day enjoyed by all.
Thank you!
J
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